Delivery & Shipping Policy

10/1/2010

Shipping Rates - Our rates are calculated directly through the carrier which goes by total weight & destination [zone].  You are welcome to check for yourself if our rates are in line with actual cost by going to usps.com or fedex.com.  Our zip code is 34135.  Please keep in mind that an 8 oz bottle of sunscreen could weigh 10-12 oz ... as 8 oz is what is INSIDE the bottle.  There is a "Unit weight" next to the product on your cart.  Multiply that weight by the total units purchased.  The carriers use rounded up "whole pounds" so a 3 pound 6 oz package would ship at the 4 pound rate.  
 
Special Notice:  Beginning 5/2014, we now offer FREE Shipping [USA only] on orders over $50.00.  Using Discount Codes will reduce your purchase price, therefore, increasing the minimum required to qualify.  When you qualify for Free Shipping, a new option will be shown.  You can see the rates next to each carrier then choose your shipping option accordingly.  Please note that all Continuous Spray products must be shipped FedEx Home Delivery [our ground method].  However, if you qualify for Free Shipping, we will pay the extra cost for Continuous Spray products, so you can still choose "Free Shipping" if you qualify for it.
 
Shipping Time -- Most orders received before Noon [EST] will ship the same day, provided the product ordered is in stock. Most orders received after Noon [EST] will ship the following business day. Orders are not processed or shipped on Saturdays, Sundays, or National Holidays. 
 
If you need your order quickly, we suggest using USPS Priority [US Orders] as this method takes 2-3 days, depending upon where you are located.  Fed Ex Home Delivery can take 5-7 business days.  We have scheduled pickup by Fed Ex on Tuesdays & Fridays only for FedEx Home Delivery & SmartPost.  We never know exactly what time of day they will arrive to pick up, therefore, orders placed on Tuesdays or Fridays may not be shipped until the following scheduled pickup day.  We can ship express for an additional fee but ask that you please contact us before placing your order.  Due to time differences & time of order, it is not always possible to accommodate this method. 
 
Shipping Regulations:  Please be advised that we cannot ship any of the "Continuous Spray" products via air methods.  These products are considered ORM-D [Other Regulated Material - Domestic] & are under pressure.  These products cannot be shipped overseas or by USPS Priority within the USA.  Please select FedEx Home Delivery [our ground method for shipping.]  You may select any option for Continuous Spray products but they will be shipped FedEx Home Delivery & may take a little longer.  Your $50.00 & up order still qualifies for Free Shipping. 
 
International Shipping:
We ship worldwide to most countries.  We use USPS Global Priority for our international shipments which normally takes 6-10 business days.  Any fees imposed by Customs is the responsiblity of the customer.  Check with your local authorities prior to placing your order.  Our custom rate chart [Choose "By Weight - International Only" option] is as follows:
Up to 1 pound = $37.00
2 pounds         = $44.00
3 pounds         = $47.00
4 pound +       = $52.00 [Flat Rate Box up to 10 pounds]
 
Rates go up every year.  January 2014, however, we did not raise our international rates.  The above rates are $7-$9 below actual cost.  You can also choose a different option if shown.  This works to the advantage of our Canadian customers as some rate options are a little bit lower.  We also offer First Class International Parcel for small items.  If you wish to order just a few Lip Balms or a couple pairs of sunglasses, this method can be more cost effective.  There is a weight limit for First Class & if your order weighs more than the limit, First Class will not be shown as an option.
 
Our Flat Rate Box is your best option but please keep in mind that your items MUST be able to fit into the special sized box to ship at this rate.  Up to 12 [8 oz] sunscreens can fit OR 4 [20.5 oz aloe lotion] OR 6 [8 oz] sunscreens + 2 [20.5 oz aloe].  We can always squeeze in a few Lip Balms.  We have many international customers who go in together with family/friends to split an order.  This makes shipping more affordable when sharing the cost with a friend.  If in doubt, please contact us prior to placing your order.
 
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Barnacle Kove or other parties as an estimate only. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.