Returns

10/1/2010

We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase.
 
We pack our boxes with care but we all know how brutal the shipping companies can be at times!  So we will replace, at no cost to you, any item that arrives at your door broken or damaged.  Please notify us immediately by email [[email protected]] regarding damaged merchandise.  Damage Claims must be submitted within five [5] days from the date you received your package [as shown by delivery confirmation or tracking #].  Please make a copy of your shipping invoice for your records.  On the original invoice, please circle the damaged item, include a brief description of damage, and mail the original shipping invoice to the address below.  If your invoice is too messy or wet, please place it inside a ziplock bag.  We cannot send replacement items until the ORIGINAL SHIPPING INVOICE is received.
 
Barnacle Kove
25543 Fenner Circle
Bonita Springs, FL  34135
 
We want our customers to be happy with their purchase from Barnacle Kove.  If you are not satisfied with your purchase, we will refund your purchase price [less shipping] if items are returned in their original condition [i.e. unused, unopened, tags attached, clean, etc.] within 30 days.  We reserve the right to deduct a 20% restock fee from your refund if we feel returned items have been used.  Items returned after 30 days cannot be credited to your charge card.  Returns beyond the 30 day grace period will receive In Store Credit Vouchers only.  Please include the original shipping invoice with returned item & write a brief description of your reason for dissatisfaction. 
 
No refunds after 60 days & All Sales Final on Clearance Merchandise.