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Rewards Program

At Barnacle Kove, we value our customers & have come up with yet another way to reward our repeat customers.  We already offer Special Sales & Bonuses for leaving feedback ... but now YOU can build your own rewards based on your purchases to earn $$ off future orders.  The Rewards Program starts January 2009.

How it works:

First, sign up for our Rewards Program.   You will only need to enroll once, however, confirmation is required so that your information is forwarded to the correct department for timely processing.  You will be assigned a Reward Account.  Use the form below to enroll.

Beginning January 1, 2009, you will earn 1 point for every full dollar you spend [excluding shipping & handling fees].  When you have accumulated 200 points, we will send you a Special Discount Code worth $10.00 off your next shopping trip with us.  These Special Discount Codes will be valid one time only & expire when used or 6 months from the date of issue [whichever comes first].   See FAQ below the enrollment form.

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FAQ:

Q. What do I need to do to start earning Reward Points?
A.  It's very simple ... just fill out & submit the form [above].  We will assign you a Rewards Account Number so that we can track points you have earned.

Q. If I place an order today, will I earn Reward Points on this order?
A. Yes, as long as you fill out the above form on the same day [or before] you have placed your order.  This is why we ask for "Today's Date".

Q. How will I know what my Reward Points total is?
A. There is a field on every shipping invoice that will keep your running total of Reward Points.  Or you can call or email us anytime with your account number & we will let you know within 24 hours.

Q. Can I earn Reward Points on sale or clearance merchandise?
A. Yes, we track every full dollar you spend & award you with 1 point for every full dollar spent per order.
[Example 1:  Buy 3 Ocean Potion Sunscreens valued at $6.95 ... Total merchandise is $20.85 ... You just earned 20 points]
[Example 2:  Buy 5 Ocean Potion Sunscreens valued at $6.95 & use a Discount Code worth $5.00 off a $30.00 order ... Total merchandise is $29.75 ... You just earned 29 points.]

Q. Do I earn Reward Points on shipping, handling & sales tax?
A. No, Reward Points are only earned on merchandise totals.

Q. How do I redeem my Reward Points?
A. Once you have accumulated 200 points, we will send you a Special Discount Code worth $10.00 to use on a future purchase.  All you need to do is spend a minimum of $10.01 in merchandise & type the Discount Code into the required field of our shopping cart.  You will only be charged the difference + shipping, handling, & sales tax [where applicable].  Example:  You buy 2 Ocean Potion Sunscreens valued at $6.95 each [spent $13.90] & use your Reward Code worth $10.00 off ... You will only be charged $3.90 + actual shipping, handling & sales tax [Florida only] on $3.90.

Q. Do I earn Reward Points on the purchase I make when redeeming a Reward?
A. You will earn Reward Points on the amount above $10.00.  [Example:   You spent a total of $20.85 & redeem a Reward Code (less $10.00) so your "out of pocket expense" for this order would be $10.85 ... you will earn 10 points for this order.]

Q.  What if I earn more than 200 points ... Do I lose the extra points?
A.  We issue a Reward Discount Code for every 200 points you have earned.   If you have earned 205 points, the extra 5 points will roll over towards your next Reward level.

Q. Can I use this Special Discount Code more than once?
A. No, the Special Rewards Discount Codes are unique & only valid once. Codes expire when used.  When you have earned a new Reward, a different code will be issued.

Q. Can I use the Rewards Discount in conjunction with another Discount Code?
A. No, only one discount code can be used per order.  There is only one field on our shopping cart labeled "Discount Code".

Q. Do the Rewards Discount Codes expire if not redeemed?
A. Yes, once the Discount Code is issued, it will expire when it is used or 6 months from the date of issue ... which ever comes first.
  

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